If you are one of the many people that work in an office and use a copier machine, you’ve probably haven’t given it much thought to just how important your copier is when trying to achieve certain tasks. This is where you would usually put some of the finishing touches to a proposal or a presentation. It’s where you get your agendas printed and where reports get printed out so that everyone in your office are on the same page. For many, a copier is simply a machine that sits in the background and never gets noticed until the machine suddenly breaks, that is. Overall though, your copier should be there to make sure certain jobs get done right. That being said, every good copier needs to have a reputable copier vendor or dealer to make sure everything is running smoothly.
Finding Your Next Copier Dealer And What To Consider
You may not know this but when you begin your search for a copier, you are also looking for a credible copier vendor that is looking out for your best interest. Your copier vendor should make you feel that they are trustworthy, loyal to their customer, and value your needs over everything else. While you can’t tell so much from first impressions, there are a few telltale signs that they might be a good fit. Here are a few elements to look out for:
While most business owners would prefer to simply order something like this online, a sales representative is needed to ensure that you are getting a machine that will meet all your needs. However, there is a fine line between a representative that is looking to help your business grow and one that is simply looking to push a sale to meet a quota. As a business owner, you need to make sure that you are asking as many questions as possible, understand the options that are being presented, and believe wholeheartedly that the copier machine you are getting will meet your needs now and for the next few years while under contract.
General questions about your copier needs are great because they help narrow down the type of copier that can handle the fundamentals. However, it takes a trained company representative to ask more thoughtful questions. When the copier representative sits down with you, they should be asking detailed questions about the client’s big picture needs, both for today and for the future. This is a sign that your representative cares about the client’s success, not just because they are looking to sell you the most expensive copier.
The type of response time is an additional crucial factor to look out for. As a new customer, you are going to have questions along the way, and having a copier dealer that responds to your messages promptly will matter. Having a copier dealer that ducks your phone calls and leaves you stranded with a non-usable copier should be a deal-breaker, especially if it’s part of the contract agreement. Make sure to do your research and ask about their turnaround time when it comes to a down machine.
As office technology goes, businesses big or small need to have someone they can call to resolve any issues that might arise. This means that the service technician needs to have the most current manufacturer certificate. Additionally, it is also important that your copier dealer has the inventory, parts, and tools on hand in case your copier runs into a few problems a few years into your contract.
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Finding The Right Copier For Your Business
So what’s the best copier for your business? Well, the best person to answer this question is your copier representative. If the assessment was done correctly and the copier representative is truly looking out for your best interest, they will be able to recommend the best copier for your business without overselling you on accessories you will never use or need. That being said, as an owner, you should be able to expedite this process a bit by doing some research online. By narrowing down on the companies needs, business owners will be able to ask more thought-provoking questions. In addition, business owners that are prepared allow for smoother communication with your copier representative.
Here is a quick list of how you, as the business owner, can make a quick assessment:
- What kind of space are you working with: Full-size copiers are stand-alone machines. That being said, take a look at your office and find out what kind of room you have available.
- Get your staff involved in the process: your staff will know exactly what they would like in your new copier. It’s only logical since your getting this copier machine to meet their crucial needs.
- Printer capabilities that matter to your business: Apart from your typical color quality inspection and whether you need it to staple and collate you need to find out what other accessories might be important to have. These things can be dual scan for faster scanning, scan to email, or fax capabilities.
- Is high volume and speed important for your industry: Every industry will want their copier to churn out at a specific speed to be as productive as possible. If you notice that your doing heavy volume, then consider getting a copier that can handle the heavy-duty volume along with the speed.
Copiers are as unique as the client. They were designed to meet the needs of all types of industries. The great thing about an established and reputable copier vendor is that they know what to look for apart from your typical needs today. However, if the client has a few answers ready for the copier representative, they will be better prepared to make sure nothing gets left out.
Finding The Best Copier Dealer For Your Business Needs
While it might feel like you are better off choosing a printer or copier that you’ve used in the past, you have to remember that technology is constantly changing and evolving especially in the copier industry. Without exploring, most clients will never discover these new alternatives simply because they keep their blinders on throughout the whole purchasing process.
A certified copier dealer on the other hand will ensure that you get the right copier for your business as they have a wider set of options to choose from. This, in turn, means that your copier representative will be able to match you with the ideal copier for your business. Additionally, when you work with an authorized copier dealer you get the added benefit of working with a trusted and reputable company that’s been in the industry for a few years. If the copier company works with a reputable or big-name copier brand, you can bet that their companies name carry’s some weight to it.
The added benefit of working with a certified copier dealer is that they typically offer better customer service because they speak the client’s language (being a small company themselves) and are invested in understanding and responding to the client’s needs. Last, but not least, when it comes to service, maintenance, hardware, and software you can count on your certified copier dealer to provide you with the best features and functions needed to run your company the right way.
Your copier is not just another piece of machinery in your office. It is a vital tool used by all staff members to genuinely boost productivity. Knowing just how important this machine plays in daily operations, working with the right copier and copier vendor makes a huge difference. Once you’ve made all the assessment need to make sure you get the best copier machine for your business, your new copier company will make sure that your next copier will be future proof for the duration of your lease. If you still have questions or need additional assistance, we encourage you to speak with one of our copier specialists today. And on the off-chance you are already in a copier agreement with another copier vendor and regret signing up with them – we encourage you to check out of Copier Free Upgrade program for business owners that qualify. Our team of professionals will help you get into a newer/better copier without spending a penny more. And for those businesses that are in our backyard and are looking for a Starter Program, then we encourage you to check out our Starter Program for business owners who qualify. This applies to those businesses that are in the Los Angeles County, Riverside County, Orange County, and San Bernardino County.
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